I am learning something from Apple today. Of course the new iphone is out. And there are problems everywhere. Not enough phones. Servers are buggy and a lot of people can’t get activated. To me, and this is just me, it’s a bit of a fiasco. And you know what – the hard core Mac geeks don’t care that much. Why? Because they are in a hazy love hate relationship woth Apple.
What I am learning is that if the experience is solid and the gear is top notch, people will jump through flaming hoops to get it.
From a church point of view, if our service and our people and our experience aren’t quality, people won’t endure whatever obstacles we have in our building, parking, child care, sound, etc.